Shipping policy

Shipping Policy

Thank you for shopping with Botee&Morri.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Time

Estimated delivery time is typically 7–15 business days, depending on your location and the shipping method selected.

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, holidays, or other factors beyond our control.

Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take several days to appear after the package has been dispatched.

Shipping Destinations

We currently ship to the United States and select international destinations.

If shipping is unavailable to your location, you will be notified during checkout.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost, please contact us at support@boteemorri.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Incorrect Shipping Address

Please make sure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@boteemorri.com